Messaging Service Privacy Policy
Last Updated: July 28, 2026
Velour Beauty Messaging Service Privacy Policy
This Messaging Service Privacy Policy explains how Velour Cosmetics ULC (hereinafter, "Velour Beauty," "We," "Us," "Our") collects, uses, and shares personal information about you in relation to Our text message marketing
program (the "Messaging Service"). This Messaging Service Privacy
Policy supplements Our Primary Privacy
Policy. For more details, see the section titled "Primary Privacy
Policy" below.
Changes to the Messaging Service Privacy Policy
We may revise this Messaging Service Privacy Policy from time to time in our
sole discretion. If there are any material changes to this Messaging Service
Privacy Policy, we will notify you as required by applicable law. You
understand and agree that you will be deemed to have accepted the updated
Messaging Service Privacy Policy if you continue to use the Messaging Service
after the new Messaging Service Privacy Policy takes effect.
Personal Information We Collect
When you sign up for the Messaging Service, We collect personal information
such as your name, phone number, email address, and other information you
provide directly to us (e.g. responses to questionnaires about your preferences
or demographic information). When you use the Messaging Service to send or
receive messages, We collect communications metadata (e.g., the time/date a message was sent or received) and the contents of any communications you send
or receive via the Messaging Service. As the intended recipient of the communications you exchange with Us
through the Messaging Service, We collect this content solely to operate,
support, and improve the Messaging Service on Our own behalf.
As described in greater detail in the Primary Privacy Policy, we may also collect information about you using cookies or similar technologies on Our
website or other digital properties. Cookies are small text files placed on
device browsers that store preferences and facilitate and enhance your
experience. Cookies enable personalization of your experience via the Messaging Service (e.g., sending you personalized text messages such as shopping cart
reminders).
If you participate in a contest,
sweepstakes, research study, or email survey associated with the Messaging
Service, We will collect basic contact information and any other information
you choose to provide in connection with these activities. We will also collect
your personal information if you contact Us with questions about the Messaging
Service or for customer service.
Use of Personal Information
We use your information to deliver, analyze, maintain and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging
Service.
We may use your personal information to
generate aggregated, anonymized, and/or de-identified information. Aggregated, anonymized, and/or de-identified information is not personal information and may be shared with third parties, including advertisers, promotional partners, and sponsors, if we deem such disclosure, in our sole discretion, to have sound business reasons or justifications.
Sharing of Personal Information
We may share your personal information with third parties as contemplated in Our Primary Privacy Policy, if you consent to Us doing so, as well as in the following
circumstances:
· Third Parties that Help
Provide the Messaging Service. We may share your personal information with third parties that help Us provide the Messaging Service (including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages).
· Legal Requirements,
Disclosures to Protect Us or Others. We may disclose any information We store associated with you in connection with the Messaging Service to external parties if We, in good faith, believe doing so is
required or appropriate to: comply with law enforcement or national security
requests and legal process, such as a court order or subpoena; protect your,
Our, or others' rights, property, or safety; enforce Our policies or contracts;
collect amounts owed to Us; or assist with an investigation or prosecution of
suspected or actual illegal activity.
Accurate Information
When you complete forms online or otherwise provide Us information in
connection with the Messaging Service, you agree to provide accurate, complete,
and true information. You agree not to use a false or misleading name or a name
that you are not authorized to use. If, in Our sole discretion, We believe that
any such information is untrue, inaccurate, or incomplete, or you have opted into the Messaging Service for an ulterior purpose, We may refuse you access to the Messaging Service and pursue any appropriate legal remedies.
Choices and Controls
Text messages may be sent via an automatic telephone dialing system. Consent to receive automated marketing text messages is not a condition of any purchase.
You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of Our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For additional opt-out information, please review Our Terms of Service.
Customer Care
If you are experiencing any problems with the Messaging Service, please visit
https://velourbeauty.com and submit the form with details about your problem or
your request for support, or email help@velourbeauty.com.
Supplemental California Privacy Notice
If you are a California Consumer (as defined in the Privacy Notice for California Residents in Our
Primary Privacy Policy), Our collection, use, disclosure, and retention of Personal Information in connection with the Messaging Service, and
your rights and choices with respect to that personal information, are governed
exclusively by the Privacy Notice for California Residents in Our Primary
Privacy Policy, which is incorporated into this Messaging Service Privacy
Policy by reference. Please refer to the Privacy Notice for California
Residents in Our Primary Privacy Policy to review the categories of personal
information We collect, the sources of that information, the purposes for which
We use and disclose it, Our retention practices, and how to exercise your
rights, including, where applicable, the rights to know, access, delete, and
correct personal information and to opt out of the “sharing” of personal information.
Primary Privacy Policy
By signing up to receive text messages from us, you also agree to Our Primary Privacy Policy. This Messaging Service Privacy Policy is strictly limited to the
Messaging Service and does not limit or restrict any other privacy policy(ies)
that may govern the relationship between you and Us in other contexts.